Department Updates

Clerk / Customer Service

- After the Spring Election, there is still more to do with all the associated paperwork. The Department also anticipates a higher number of requested absentee ballots in the August and November Elections, so preparations have begun for that process.


- The Library team is working hard to make it easy for patrons to connect to our many digital resources while the Library is closed. We’re also trying to engage with the public in new ways including more interactive social media posts, regular blog posts and may try podcasting and video creation.

Planning & Development

- The Planning & Development Department has adapted to providing services during the COVID-19 pandemic by conducting virtual inspections of construction projects. Contractors are able to provide Building Inspectors with photos and/or videos and even schedule video conferencing to monitor construction progress. New permits are still being accepted and received; however, they may only be submitted by mail or email. Final inspections are being held off, until in-person inspections resume.

Public Works

- Our COVID-19 Emergency Operations plan builds on our response to forecasted long-duration winter events: staff is divided into two groups which work on alternating shifts (two weeks on, two weeks off). Our focus is essential services: water, sewer, refuse, vehicle maintenance, election support and critical road, traffic control, streetlight and building repairs.

Senior Resource Center

- The SRC is connecting older adults who need help with errands to volunteers through the Shorewood Care Network. The Spring Yard Clean-Up will go on with adaptations to maintain social distancing and we are experimenting with a Zoom yoga class. It’s hard to know what the future will bring but we plan to be there to support our older friends through this time.

Police Department

-The PD lobby will be closed to the public until May 26. Parking citations can still be paid online or by calling 866.449.7574 to avoid a registration suspension. Parking enforcement has been suspended through the Village until May with some violations are being enforced on a case by case basis. On March 20, civilian staff went to rotating shifts to ensure continuity of operations. On April 5, our sworn personnel went to 12 hour shifts to ensure the continuity of operations. The Police Department continues to need PPE supplies and are excepting donations.

Updated 05/12/2020