Water Utility

Featured Water Works Items

  • Safe Drinking Water Report (PDF) - The U.S. Environmental Protection Agency requires drinking water utilities to provide an annual Consumer Confidence Report (CCR) to help consumers understand the source of their drinking water.  The most recent report (2016) is attached. Detailed water quality information is also available at the Milwaukee Water Works website.
  • Hydrant Flushing

    - Utility staff annually flush and exercise hydrants.  Please click here for a map and schedule of the 2017 program.  

PLEASE NOTE: the particles dislodged during hydrant flushing are mineral (calcium) deposits and DO NOT impact lead levels in drinking water. Lead is NOT found in our source water, Lake Michigan, and it is NOT found in our treated drinking water. Lead may enter drinking water when water sits stagnant in a home's lead service lateral and from lead plumbing in homes. Hydrant flushing does not impact this condition.

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Lead and Drinking Water

Lead is NOT found in our source water, Lake Michigan, and it is NOT found in our treated drinking water.

Shorewood's water is supplied by Milwaukee Water Works which treats the water with a compound that forms a protective coating inside pipes to control lead dissolving into the water.

Structures built prior to 1951, including most of Shorewood's homes, likely have lead water service lines.  When these lines stand unused for several hours, lead can leach from these lines into the water. For additional information on this topic, please see our Lead Service Replacement program page.

Some lead services will be replaced in 2016 as a part of this year's Road Reconstruction and North East Combined Sewer Relay projects.  For construction area maps and project information, please click the respective links.

Utility billing please call 414-847-2601.  Utility service please call 414-847-2650

Utility Maintenance
Water Utility personnel maintain the water distribution system and all of its connecting parts including meters, valves, hydrants, and laterals from the main to the curb stop. 

Annual maintenance activities performed by Utility personnel include:
  • Closing and reopening all valves in the system to insure that they are in good working order
  • Flushing all hydrants to maintain them in good working order and to clear any stagnant water from the system
  • Meter testing and replacement to maintain the meters and insure their accuracy for proper billing
  • Performance of a leak detection survey to find and repair any small leaks that cause a loss of water
  • Repair and add valves to the system as needed
The Utility staff also performs emergency work including the repair of main breaks, broken valves, and leaking hydrants. Capital construction programs are scheduled (to the extent practical) to coincide with a major road reconstruction projects.
The Shorewood Water Works is a self-financing enterprise owned by the Village of Shorewood and regulated by the Public Service Commission of Wisconsin, the EPA, and the Wisconsin Department of Natural Resources. Shorewood purchases water from the City of Milwaukee Water Works. Shorewood owns and maintains the water distribution system within its municipal boundaries.