Village of Shorewood Updates on Coronavirus

Summary

The Village of Shorewood created this page to give frequent updates on how the Coronavirus is impacting Village services and operations.  Village staff will update this page once there are new alerts related to the Coronavirus and impacts directly on the Shorewood community.  

For general inquiries related to the Coronavirus, please contact our North Shore Health Department (NSHD) at 414- 371-2980 visit the NSHD website, or the CDC website. Here is the recent and archived public briefings from NSHD. Here is a comprehensive dashboard map on the number of coronavirus cases in Milwaukee County.

Click here to read a letter from all seven North Shore chief elected officials dated on March 14, 2020 in response to the coronavirus and municipal operations.

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Update on Safer at Home Order and Local Public Health Guidelines

On May 13, the Supreme Court of Wisconsin overturned the Statewide "Safer at Home" Order. The full Supreme Court decision can be found at here.

SUBURBAN MUNICIPALITIES ALIGN ON MOVING TO NEXT PHASE OF REOPENING
MILWAUKEE - (May 19, 2020) - Suburban health departments in Milwaukee County are in alignment with moving to the next phase of their reopening plans as Order #1 issued on Thursday, May 14 is set to expire at 11:59 p.m. on Thursday, May 21, 2020. This next phase allows all remaining businesses in the 18 suburban municipalities to open, if they choose to, utilizing the “Suburban Milwaukee County Safe Opening Capacity Guidance” chart that will be available on local health department websites. Businesses are also instructed to adhere to CDC and Wisconsin Economic Development Corporation’s safe business practices and physical distancing and protective measures for staff and patrons (https://wedc.org/reopen-guidelines/). *Please note, the City of Cudahy withdrew Order #1 on Friday, May 15 and has already moved to the next phase of reopening.

In preparation for this next phase of the reopening beginning on Friday, May 22, local health departments are communicating with businesses throughout their communities to share best practices and guidance about how they can reopen and operate safely. Many businesses will likely change the way they operate to provide physical distancing between patrons, increased attention to sanitation, and more changes designed to minimize the transmission of COVID‐19. Health departments are diligently working with business leaders to ensure they have what they need to reopen in a manner that is consistent with the recommended guidance.

Public health leaders have carefully tracked key indicators to guide the safe reopening across the city, county and state. Businesses should contact their local health department with any questions regarding this next phase of reopening and recommendations on safe operating practices.

Resources for Reopening
Businesses with questions can contact:
Ann Christianson, MPH
nshd@nshealthdept.org
(414) 371-2980


Public Building Closures

Starting Tuesday, March 17, the Public Works building, the Police Department building, and the Senior Resource Center offices will be closed to the general public. Village Center lobby areas will be closed to the general public starting March 18. Village Hall will also be closed except for restricted hours only for in-person absentee voting and voting registration. As of now, public access to these public spaces will remain closed until Tuesday, May 26 at 8:00 a.m. unless modified. Staff will still be working in the buildings; so please either call, email, or use our online services to get assistance. Email addresses and phone numbers of staff are listed on our website.

Tax Payments

For those residents who elected to pay their property taxes under the installment plan, please be advised that the due date for the second installment remains March 31. These due dates have been established under the terms of Wisconsin State Statutes and we have not received any indication at this time that they are considering any actions to suspend those requirements. 

Fortunately, current statutes do offer a 5-day grace period for the local municipalities to receive payments before any deferred balances become past due and are subject to penalties. So please mail in your payments, or place them in the white drop-off mailbox in the parking lot behind village hall as soon as possible as the Village Hall is closed for in-person payment processing.  The Village is also not aware of any pending actions at this time that would provide for the waiving of any penalties or interest should this installment payment not be made in accordance with the due dates.

For tax bill payments, utility bill payments, citations, parking tickets, and other payments, residents may still either pay online or through the mail.

Utility Bill Payments

The most recent municipal water and sewer bills were due last Friday on March 20. If customers were previously up-to-date on their utility account but now have outstanding balances and are experiencing a financial hardship due to recent events, the utility can offer a deferred payment agreement to allow customers to pay any outstanding balances over the next six months without incurring any penalties or interest. 

Please contact us at UtilityBilling@villageofshorewood.org to make a request to enter into a deferred payment agreement. Please make sure to provide your name and the property address in your request. If you have any additional questions, please contact Mark Emanuelson, Finance Director, at 414.847.2607.

For tax bill payments, utility bill payments, citations, parking tickets, and other payments, residents may still either pay online or through the mail.

Public Meetings and Events

The Village Board will continue to meet as needed on essential items.  The Village is exploring ways to utilize technology and phone access to conduct these meetings that will still comply with Wisconsin’s Open Meetings Law.  All Village volunteer committee meetings and events for the foreseeable future will be postponed. 

Check the Village’s meeting schedule to see what is postponed or cancelled.  Cases scheduled to be heard during these sessions are postponed and will be rescheduled on a date later to be determined.  Please contact Court Clerk Norma Kunze at 414-847-2617 or via email at court@villageofshorewood.org if you have any questions.

Shorewood School District and St. Robert School Closed

Shorewood School District and St. Robert School are closed for the 2019-2020 academic year (per Governor Tony Evers, in response to the COVID-19 pandemic). For more information on school information, please visit the Shorewood School District and St. Robert School websites.

Shorewood Business District

A total of 11 communities in Milwaukee County passed a public health emergency order restricting food and beverage sales in their communities.  This took effect as of 2:01 a.m. on Tuesday, March 17.  Click here to read the public health emergency order.  Here is a link for their most up-to-date dining options.

Parking Restrictions for On-Street and Public Lots

Effective immediately, overnight parking restrictions in the Village of Shorewood are suspended through May 26. This means that you may park on the street without requesting permission.  As of now the next date you would need to request overnight parking would be for the morning of Wednesday, May 27.  If anyone has questions about overnight parking during this time, please feel free to call 414-847-2610 between the hours of 8:00 a.m. to 4:00 p.m. for more information.

Effective immediately until further notice, the Police Department will not be enforcing parking on the following:

  • Time zones on residential streets 
  • No parking zones
  • Village-owned parking lots (Menlo, Hubbard Park, River Park, Village Center, 4400 Oakland/Oakland)

The Police Department will continue to enforce State Ordinance violations which include parking:

  • Prohibited by sign
  • On private property
  • Too close to crosswalk
  • Too close to fire hydrant
  • Too close to a driveway
  • In a public lot w/o a permit
  • Left wheels to curb
  • ADA Parking
  • In alleys
  • Temporary no parking zones for construction

The Police Department will also enforce parking on the following:

  • Loading zones
  • The Shorewood Business District (N. Oakland Avenue)
  • Parking complaints
  • Overnight parking in private lots (Feerick Funeral Home, North Shore Bank, TCF Bank, Metro Market, LightHorse, 4100 Oakland/Ogden)

Shorewood Public Library Curbside Service Now Available

Shorewood Public Library, along with many of our fellow Milwaukee County public libraries, has been doing brisk curbside pickup business this week! We are thrilled to be serving patrons again, and appreciate your patience as we work out the kinks in this new process.

Simply call the library during our curbside hours to place a request for up to five items, schedule a time for pickup, and you’ll be back to reading, watching and listening to stuff from the library soon!

Our hours for curbside pickup are:

Mondays - 9:00 a.m. to 2:00 p.m.

Tuesdays - 2:00 p.m. to 7:00 p.m.

Wednesdays - 9:00 a.m. to 2:00 p.m.

Thursdays - 2:00 p.m. to 7:00 p.m.

Fridays - 10:00 a.m. to 3:00 p.m.

Saturdays - 10:00 a.m. to 3:00 p.m.

Call 414-847-2670 during these hours to make your request. Find complete details about curbside library service on our website

Open Book with Accurate Appraisal

The maintenance work of all taxable real and personal property in the Village of Shorewood has been completed. The purpose of this task is to have the current assessment roll book show new values for all properties that have changed in the year 2019 within the Village.

If You Have Questions Regarding Your Property Assessment

Accurate Appraisal, LLC, the Village’s assessment contractor, will conduct Open Book discussions to assist taxpayers in understanding their assessments. The 2020 valuation discussions will be conducted by telephone appointments to ensure safety. 

Telephone Open Book Discussions are scheduled for Wednesday, April 15 from 2:00 - 5:00 p.m. Online appointment scheduling is available. To set up an Open Book discussion telephone appointment please log on to www.accurateassessor.com and click the online APPOINTMENTS link on top of the screen, then choose your location (Shorewood), choose your Telephone Open Book date and time, then enter your personal information including the phone number you wish to be contacted at. An assessor will call you within 15 minutes of your scheduled time. If you do not have Internet access, please call Accurate Appraisal at 1.800.770.3927 to schedule a telephone discussion. 

Property information and the assessment roll book are available online at www.accurateassessor.com. For additional assessment information, email us at question@accurateassessor.com. If you are no longer the owner of the property described on the enclosed property assessment notice, please return it to Accurate Appraisal LLC, PO Box 415, Menasha, WI 54952.

If, after the Open Book session, you wish to object to the assessment, contact Village Clerk Sara Bruckman at Village Hall to file a “Form of Objection” and to schedule an appointment before the local Board of Review. You will need to file a written or oral intent to object with the Municipal Clerk at least 48 hours prior to the Board of Review. Objection forms can be found at https://www.revenue.wi.gov/dorforms/pa-115a.pdf. At this time, the Board of Review is scheduled to be Wednesday, May 27 from 5:30 - 7:30 p.m. at Village Hall but in light of COVID-19 may be subject to change. 

Appearances at the Board of Review are by prior appointment only. The Board of Review functions like a court in that it is required to evaluate evidence based on facts. You must provide factual information showing your property is incorrectly assessed.

Planning and Development Department 

Operations

While Village Hall is closed to the public, homeowners and contractors may submit building, electrical, plumbing, and HVAC permit applications and fees online or through the mail.  On-site inspections will be limited to the greatest extent possible, with a preference for photos, videos and/or other means of evidence in lieu of on-site visits when practical.  However, on-site inspections are occurring as follows:

Unoccupied Sites

Inspection of unoccupied commercial properties or new housing construction will proceed as requested by contractors and based on Inspector availability. Inspectors will provide 10 minutes advance notice of arrival to the site, so areas to be inspected may be cleared of workers.  It is preferred that the site be cleared of all workers; however, if necessary, up to one contractor may accompany the inspector, but must remain a minimum of six feet from the inspector at all times. Failure to clear the area needing inspection or maintain adequate distance from the inspector will result in a failed inspection, and the inspector will leave the site immediately.

Occupied Sites

Inspection requests for occupied residential and commercial properties will be reviewed on a case-by-case basis and performed based on Inspector availabilty. Priority will be given to projects that impact the immediate usability of currently occupied spaces. Inspectors will provide 10 minutes advance notice of arrival to the property, so the area needing inspection can be cleared of all workers and occupants.  Up to one individual may accompany the inspector for the inspection if necessary, but must remain a minimum of six feet from the inspector at all times.  Children, employees, individuals not accompanying the inspector and pets shall remain in a fully separated space away from the inspector for the duration of the inspection. Failure to clear the area needing inspection or maintain adequate distance from the inspector will result in a failed inspection, and the inspector will leave the site immediately.

More complete details may be found within the COVID-19 Building Inspections Policy.

Temporary Carryout Loading Zones

During a special meeting of the Village Board on Monday, March 23, the Village of Shorewood approved a program that would allow businesses who are allowed to remain open during the COVID-19 pandemic the opportunity to have a temporary carryout loading zone installed near or in front of their businesses throughout the duration of the local emergency. There is no fee involved, and requests will be installed as time permits. 

If your business qualifies, please email Bart Griepentrog, Director of the Planning and Development Department at bgriepentrog@villageofshorewood.org to arrange for the installation.  

*Please note that these temporary carryout loading zones do not allow businesses to violate the terms of their existing liquor licenses. If there are any questions on that, please include them with your request.

Public Works Operations

At this time, refuse and recycling collection and other DPW services will continue subject to compliance with CDC guidelines regarding social distancing, hygiene, etc.  Since the Public Works building is now closed to the public, please call 414-847-2650 if you have any Public Works related questions.  Saturday compactor hours have been canceled until further notice.

Police Department Operations

Police officers will continue to proceed with their daily work assignments and emergency responses.  Drug drop-offs will not be accepted (secure unwanted drugs in your home).  In the event you require non-emergency police services, you may be asked to be contacted via the phone in order to determine if an officer response is necessary or the call for service can be handled over the phone.  Fingerprinting services are suspended.  In person payments are suspended during this time. You may also place parking citation payments in the drop box located in front of the building.  Click here to access police specific forms.  Though greatly appreciated, we will not be accepting any food donations.

Please feel free to call 414-847-2610 between the hours of 8:00 a.m. to 4:00 p.m. to speak with customer service or 414-351-9900 between the hours of 4:00 p.m. to 8:00 a.m. to contact dispatch.  For emergencies, please continue to dial 9-1-1.

Senior Resource Center Operations

The Village of Shorewood did close Senior Resource Center programming and public access to the SRC office at least through May 25.  Community members needing assistance may still contact Senior Resource Center Coordinator Elizabeth Price at 414-847-2727 or via email at eprice@villageofshorewood.org.