Village of Shorewood Updates on Coronavirus


The Village of Shorewood created this page to give frequent updates on how the Coronavirus is impacting Village services and operations.  Village staff will update this page once there are new alerts related to the Coronavirus and impacts directly on the Shorewood community.  

For general inquiries related to the Coronavirus, please contact our North Shore Health Department (NSHD) at 414- 371-2980 visit the NSHD website, or the CDC website. Here is the recent and archived public briefings from NSHD. Here is a comprehensive dashboard map on the number of coronavirus cases in Milwaukee County.


Update on Face Mask Legislation and Enforcement

The Centers of Disease Control and Prevention (CDC) came out with a recommendation on July 27 stating fully vaccinated people shall also wear a mask in public indoor settings in areas of substantial or high transmission due the B.1.617.2 (Delta) variant. Milwaukee County is currently rated a substantial level of transmission. 

On August 16, the Village Board approved Resolution 2021-22, encouraging adherence to CDC guidelines concerning the use of face coverings and/or social distancing. All community members, no matter their vaccination status, are asked to wear masks indoors or when unable to socially distance from others and comply with all CDC guidelines. The Village Board strongly encourages community members and visitors to follow the new CDC recommendations and guidelines cited at

The Library Board adopted a policy requiring all patrons to wear a face covering when entering their space, no matter if the individual is vaccinated or not. For more information on this policy, please click here. Masks are currently required to be worn in all Village-owned buildings - Village Hall, the Library, Department of Public Works and the Police Department.

We especially want to be cognizant of those children and any other populations not yet able to receive vaccinations and do our part to keep them safe. This may include wearing a mask if you have not yet been vaccinated or wearing a mask to comply with guidance in a work, business or community setting, or if you do not feel safe under the new guidelines.

If there are any changes in the CDC recommendations or guidelines or if COVID-19 cases or trends change, the Village Board will revisit the appropriate resolutions, recommendations and/or mandates or other measures to keep the community safe. We need to keep supporting each other as we move beyond this unprecedented crisis.

Thank you to all community members for responding to this crisis in a responsible manner. If you have concerns of a business, group or individual not adhering to the CDC guidelines, you may contact the Village through the face mask complaint form. The Village would then follow up providing additional education to that individual, group or business.

North Shore Health Department 

The North Shore Health Department continues to provide public briefings on COVID-19 and the North Shore. You can click here to see the latest information about the recent trends, updated case numbers and safe practice guidelines for community members to follow.

Village Hall Operations

Village staff are currently working at Village Hall for normal business hours, 8:00 a.m. to 4:30 p.m. Monday through Friday. Masks are required to enter the building and proper safety (hand sanitizer stations, physical distancing markers and barriers) protocols are in place.

Residents are welcome to call Customer Service at 414.847.2700 with questions that they may have. Residents are also encouraged to pay tax bill payments, utility bill payments, citations, parking tickets, and other payments online, through the mail or drop off in the white mailbox in the shared parking lot behind the building.

Public Board and Committee Meetings

The Village Board and it's committees continue to meet as scheduled on essential Village items. Please check the Village’s meeting schedule to see agenda information.

Parking Restrictions for On-Street and Public Lots

Overnight parking restrictions in the Village of Shorewood have been updated and remain in effect at this time. If anyone has questions about overnight parking, citations or the new AIMS parking system, please feel free to call the Police Department at 414.847.2610 between the hours of 8:00 a.m. to 4:00 p.m. for more information or click here for the Village's parking website.

Public Works Operations

At this time, refuse and recycling collection and other DPW services will continue subject to compliance with CDC guidelines regarding social distancing, hygiene, etc. Please call 414.847.2650 if you have any Public Works related questions, you can also click here to check on or report any power outages to WE Energies. Saturday compactor hours are available, click here to visit the DPW's collections website.

Police Department Operations

Police officers will continue to proceed with their daily work assignments and emergency responses. Secure drug drop-offs are now accepted and fingerprinting services are available. In the event you require non-emergency police services, you may be asked to be contacted via the phone in order to determine if an officer response is necessary or the call for service can be handled over the phone. In person payments are now available or you may also place parking citation payments in the drop box located in front of the building.  Click here to access police specific forms. Masks are required to enter the building.

Please feel free to call 414.847.2610 between the hours of 8:00 a.m. to 4:00 p.m. to speak with customer service or dispatch at 414.351.9900 between the hours of 4:00 p.m. to 8:00 a.m. For emergencies, please continue to dial 9-1-1.

Senior Resource Center Operations

The Village of Shorewood’s Senior Resource Center office has staff on-site Monday through Thursday 10:00 a.m. to 2:00 p.m. Most programs will be offered virtually, but community members needing assistance or that have questions may still contact Senior Resource Center Coordinator Elizabeth Price at 414.847.2727 or via email at

Shorewood Public Library

The Shorewood Public Library is providing library services at this time. Please see library hours of operation and services offered including in-person, online and curbside at

Per Library Board policy, face coverings are required to be worn by all visitors ages two and older while visiting the Shorewood Public Library. The masking requirement will be reviewed by the Library Board on a monthly basis. All Library Board meetings are public and posted on the Library's events calendar. For more information on the Shorewood Public Library policy, please click here