When applying for assistance, make sure:
- You upload your documents online by visiting https://www.disasterassistance.gov/
- Your damaged home is your primary residence.
- You haven’t received assistance for the same losses from another source, including insurance.
- You are able to be reached by FEMA at the contact information you provide in the application.
What information you need to provide when applying:
- Your contact information, including email address.
- Your address at the time of the disaster and the address where you are now staying.
- Your social security number.
- A general list of damage and losses.
- Banking information, if you choose direct deposit.
- If insured, your policy number or the agent and/or company name.
For help with your application or to apply by phone, call the FEMA Helpline:
- 1‑800‑621‑3362
- If you use a video relay service (VRS), captioned telephone (CTS), or other service, give FEMA your number for that service.
If you disagree with FEMA’s decision, you may appeal:
- Online at DisasterAssistance.gov.
- In person at a Disaster Recovery Centers, which will be announced in coming days.
- Or by mail or fax.
For more information on the disaster assistance process, visit https://www.disasterassistance.gov/